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Contact WinkelvanHugo.nl

Do you have a question about your order, return or delivery? Then contact us directly. You can easily reach us via WhatsApp or e-mail - we respond quickly and are happy to help you personally.

Below you will find the contact details and company information of ShopFromHugo.com.


Contact information


Company data

  • Company name: Hugos Trade
  • Trade name: WinkelvanHugo.nl
  • Chamber of Commerce number: 73834858
  • VAT number: NL002347172B88

Address

Vermogenweg 101, 3641SR Mijdrecht

  • Pick up orders? Contact us in advance to arrange a pick-up time.

Returns and correspondence

For returns and other correspondence, please contact us first via e-mail or WhatsApp. This way we can handle the return procedure correctly and provide you with the correct instructions.


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Thanks for your trust in WinkelvanHugo.nl. We are ready to help you further!

Quickly find the answer to your question here

Frequently Asked Questions



🕒 How long will it take to receive my order?

Orders placed before 5pm on weekdays will be dispatched the same day with PostNL. Delivery in Netherlands and Belgium is usually the delivered next day. For other European countries, the delivery time is 2-5 working days.



🔁 What is your return and exchange policy?

You can place your order within 30-day free returns via ons retourportaal, zolang het product ongebruikt en in originele staat is. Gepersonaliseerde of gebruikte artikelen kunnen niet worden geretourneerd. Tenzij het product niet goed functioneert.



🏠 Can I still change my shipping address?

As long as your order has not been shipped yet, we can change your address. Please then as soon as possible contact us at Whatsapp or call us on +31642533753 .

 



🚚 Hoe volg ik mijn bestelling?

After dispatch, you will automatically receive a track & trace code by e-mail. This allows you to track your parcel in real time via the PostNL website or app.



📞 How do I contact your customer service?

You can find us always reachable on WhatsApp - we try to respond as quickly as possible, even outside office hours.
In addition, you can also contact us via the form at the bottom of this page, by email or via Instagram. On weekdays, we usually respond within 24 hours.



🧾 Can I receive an invoice for my order?

Sure! You will receive the invoice automatically by e-mail.



🌍 Do you also ship internationally?

Yes, we ship worldwide. Shipping costs and delivery times vary by country and are clearly displayed during checkout.



📦 Will all my items be delivered in one package?

If you order multiple products, we always try to ship them in one package. Orders from different warehouses are sometimes split into multiple shipments with separate trackings.

Need help?

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