Welcome to Hugos Trade, trading as WinkelvanHugo.nl. By using our website, you agree to the terms and conditions below.
1. Company details
- Company name: Hugos Trade
- Trade name: ShopFromHugo.com
- Chamber of Commerce number: 73834858
- VAT number: NL002347172B88
- Contact: info@winkelvanhugo.nl | WhatsApp: +31 6 4253 3753
2. Product information
All products on WinkelvanHugo.nl are new and meet high quality standards. Prices, availability and specifications are subject to change without notice.
3. Order & Confirmation
A contract is concluded once your order has been confirmed by us. We reserve the right to cancel orders in the event of obvious errors in price or stock.
4. Shipping costs & delivery times
- Netherlands: Above €25 free, below €25: letterbox €3.95 / parcel €5.95. Ordered before 17:00 = delivered tomorrow (except Sundays).
- Belgium: Above €25 free, below €25: €5.95. Ordered before 17:00 = delivered next working day.
- Germany: Above €25 free, below €25: €7.53. Delivery time: 2-3 working days.
5. Return policy - 30 days without hassle
You have a 30-day cooling-off period. Returns are free of charge and without giving any reason. Defective or wrong product? We will solve it free of charge.
6. Privacy & data protection
We process your data according to the AVG legislation. See our privacy policy for more information.
7. Liability
We are not liable for damage caused by misuse of products. Maximum liability is limited to the purchase amount.
8. Intellectual Property
All content on WinkelvanHugo.nl is the property of Hugos Handel. No use or copying is allowed without written permission.
9. Payment methods
We offer secure payment methods through Mollie. The following methods are active:
- iDEAL (Netherlands)
- Credit and debit cards (Visa, Mastercard)
- PayPal
- Apple Pay & Google Pay
- Bancontact (Belgium)
- SEPA credit transfer (EU)
- KBC/CBC Payment Button (Belgium)
- Trustly (12 countries)
- Riverty (pay afterwards)
- Satispay (13 countries)
Are you missing a payment method? Please contact us via WhatsApp or email.
10. Warranty & Complaints
Legal warranty applies to all products. Questions or complaints? We will respond within 24 hours via email or WhatsApp.
11. Stock & Price changes
In case of unexpected stock problems or pricing errors, we will contact you for a suitable solution.
12. Shipping & Risk
All shipments are insured until delivery. Damage during transport? We will clean it up for you.
13. Website use
Misuse of our site is prohibited and may lead to legal action.
14. Amendments to General Terms and Conditions
We reserve the right to amend these terms and conditions. The most up-to-date version is always available on our website.
15. Contact
📧 info@winkelvanhugo.nl
📞 WhatsApp: +31 6 4253 3753
We are happy to help!
